To develop human talent governance and leadership by enabling, supervising and monitoring the management and operational personnel responsibilities.

To align the human talent capabilities management with the responsibilities about the strategy execution on the operating model, through processes, information and technology.

To execute and monitor the personnel tasks commitment and execution in relation with the business objectives, risk management and regulatory compliance achievement.

To incorporate and establish all recognized good practices for the human talent management, identifying the current maturity degree to promote initiatives and projects improvement.

To support the competences creation and management, duly associated with business processes, as well as roles and functions.

To provide easy-to-use and highly effective resources for monitoring goals and objective management, individual performance evaluation, competency and skills evaluation, staff member profile, training and analysis activities and reports, in a 360-degree evaluation context.

To evaluate talents based on past performance and future potential, and support the succession plans development for any position, through the “Matrix 9-box”.