To develop the quality management system governance, enabling and monitoring the responsibilities inherent to the entity’s governance, direction, operation, supervision and internal audit.

To align the quality management system capabilities and dimensions with the operation model development, through processes, organization, information and technology.

To execute and monitor the quality management system to support the business objectives, risk management, operational control, and regulatory compliance objectives.

To incorporate and establish recognized practices for quality management, and identifying the current degree of system maturity to promote initiatives and projects improvement.

To support the compliance with various quality regulations and standards; as well as, managing all quality indicators in real time, simplifying decision-making.

To identify, map, execute and monitor processes effectively.

To support the identified gaps management, such as findings, incidents and non-conformities.

To optimize the financial resources applied in the management programs.